WE OFFER FULL SERVICE & DO-IT-YOURSELF
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FULL SERVICE STARTS WITH A FREE CREDIT ASSESSMENT, $1 CREDIT REPORT AND A FREE CONSULTATION
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DO-IT-YOURSELF CREDIT MONITORING $24.99/MO
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GREAT QUESTION!
Here Are The Most Frequently Asked Questions From Our New Clients
What Are the Benefits of Credit Repair and Financial Coaching? Both credit repair and financial coaching include proven strategies to empower consumers to raise their credit scores and achieve their dreams and goals. Credit repair focuses on "fixing" your credit report and financial coaching focuses on "building" stronger credit. Various personalized strategies are usually recommended for improving a client's credit score.
How Does Credit Repair Work?
Original creditors and collection agencies can report a debt to a credit bureau as long as they follow the applicable consumer laws about credit reporting. However, a recent study by the FTC found that many credit reports have errors.
"Fixing" a credit report removes negative information that is incorrect, outdated, out of compliance with federal and state consumer laws or cannot be verified by the major credit bureaus. These accounts are problematic since they usually cause your credit score to be lower. If an account is removed or updated, your credit scores may increase.
The Fair Credit Reporting Act (FCRA) allows all negative items on a credit report to be disputed, and we send letters to the credit bureaus and credit furnishers on your behalf. The credit bureaus are allowed 30-45 days to respond with the results of their investigation, and an additional 15 days to confirm that their method of verification was in compliance with consumer protection laws. Negative information must be removed when the credit bureaus and credit furnishers do not verify them within 30 days. In specific situations, negative items that were removed may be reported again after proper verification and properly notifying the consumer.
Collection Accounts: Debt collectors must take specific steps before reporting a debt to a credit reporting company. After the debt collector has given the consumer proper notice, they can report a debt to a credit reporting company, as long as they follow the applicable laws about credit reporting.
Different issues may contribute to a low credit score including:
- Bankruptcy
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- Foreclosure
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- Repossession
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Public records such as tax liens and civil judgments may not affect your credit score. However, they do represent unfulfilled financial obligations that may result in being denied new credit or receiving a higher interest rate.
How Does Financial Coaching Work? "Building" stronger credit restructures your credit profile. Personalized strategies are recommended based on your credit history, the types of accounts that you currently have and any additional accounts that can increase your credit score.
Who Does Your Company Provide Services For? We proudly serve clients throughout the state of Illinois including Aurora, Chicago, Naperville, Elgin, Joliet, Rockford, Peoria, Springfield, Northern/Southern Illinois and surrounding areas.
What Are Your Business Hours? Our business hours are as follows:
- Monday thru Friday 9 am to 6 pm
- Saturday by appointment only
How Long Does Someone Need To Enroll In Your Program? The recommended time frame to get the best results is usually 6-9 months. Some credit bureaus may report changes to your credit scores within 30, 60 or 90 days. However, since bad credit normally develops over a period of time, the strategies to fix this also take time. Due to federal laws that protect both consumers and lenders, we cannot offer a "quick fix" program.
Each client's credit journey is unique. We provide a FREE Credit Assessment and a FREE Consultation. The Credit Audit & Analysis includes a thorough review of your 3-bureau credit report to identify what's hurting your credit score, a personalized strategy outlining which accounts to address first and an estimated timeline for completion.
Do All Clients Receive A FREE CREDIT ASSESSMENT? Yes, your FREE Credit Assessment is available while signing up for your FREE consultation. The credit assessment provides instant insight into the positive and negative accounts that Experian is reporting for you. After enrollment, you will receive a more comprehensive Credit Audit & Analysis that includes all three major credit bureaus (Equifax, Experian and TransUnion) so that we can recommend a complete personalized strategy to raise your credit scores.
How Do I Sign Up For A FREE CONSULTATION? Signing up for a FREE consultation only takes 10-15 minutes. This includes a FREE credit assessment from Experian, along with starting a 7-day trial subscription with Credit Hero Score for $1 so that we can review your credit reports from all three major credit bureaus (Equifax, Experian and TransUnion). You will have the option to cancel our services within 3 business days with no obligation. You will also have the option to cancel your trial subscription with Credit Hero Score within 7 days with no additional monthly charges.
To sign up for your FREE consultation, please have the following information available:
- Your name, address, social security number, telephone number and Email address
- A copy of your driver's license or state ID
- A document with your current proof of address (auto insurance card, utility bill, bank statement, credit card statement, etc...)
- If the document is in an envelope, remove it and ensure that your name, address and the billing date, statement date or date of coverage is visible
Follow the instructions to enter a debit or credit card number to verify your identity (you will NOT be charged at this time)
- Our billing system does not accept Cashapp cards, Chime cards or similar accounts (enter a debit and credit card number)
Follow each screen for a smooth sign-up process. This includes:
- Receiving a FREE Credit Assessment
- Signing up for Credit Hero Score
- Selecting your contract and signing your client agreement
- Uploading your ID and proof of address
After these steps have been completed:
- A link to our calendar will be provided to schedule your FREE consultation
- Appointments are available either online by Zoom/Google Meet, in person in our downtown Aurora office or by telephone
- The calendar invitation includes a brief questionnaire to help us understand how we can best serve your needs and also clarifies your financial goals and concerns, and our expectations while you're enrolled in the program
- After your FREE consultation, you will have 3 business days to decide whether you're ready to start your credit repair journey with us
If you decide to continue with enrollment:
- Enroll today for $0
- Your debit or credit card will be billed for your Credit Audit & Analysis 5 days after you receive your Credit Assessment
- The same debit or credit card will be billed every 30 days while services are being provided
Within 5 days after enrollment, also provide:
- A document with your full social security number (your Social Security card, a check stub, W-2, 1099 or income tax return)
Will I Be Charged During My FREE CONSULTATION? No, you will not be charged for your FREE consultation. Your billing information and a signed client agreement are required prior to your consultation per federal consumer laws. After your consultation, you will have 3 business days to decide whether you're ready to start your credit repair journey with us.
After Deciding To Enroll, Will I Be Billed Automatically? Yes, if you decide to continue with our services after your FREE consultation, the debit/credit card number that you provided will be billed when your payment is due. Your payment information is stored securely and only the last 4 digits of your card number are visible for verification purposes.
The first payment is usually due when your Credit Audit & Analysis is ready for review (within 5 business days after the FREE consultation). Then you will be billed every 30 days while services are being provided. If you would like to update your billing information, request to change your payment due date or request to cancel further services, please Email Billing@FinancialOvercomers.com at least 5 business days before your payment due date. Our goal is to reply within 1-2 business days during regular business hours.
What Is Your Cancellation Policy? You will have 3 business days to cancel your initial contract before any services are provided. After you enroll and work has been started, you may also cancel at any time by notifying us in writing at least 5 business days in advance. We will finalize any work that is being performed and also issue a final invoice to settle your account.
How Long Can Accounts Be Included On My Credit Report? The Statute of Limitations specifies the maximum number of years that both positive and negative items may be included on your credit report
- Good accounts increase credit scores and typically stay on credit reports for at least 10 years, however they may remain indefinitely
- Bad/negative accounts that lower your credit scores will usually be removed after 7 years, however a Chapter 7 bankruptcy can be reported for 10 years
Will My Credit Score Drop If I Hire Your Company? No, we are simply a service provider and hiring us to review your credit reports will not initiate a hard inquiry. Your credit score will only drop if you do something negative that affects your credit report.
Can I File My Own Disputes? Yes, the Fair Credit Reporting Act (FCRA) allows consumers to dispute their own credit reports either online or by mail. However, credit repair companies have both the time and experience to follow up with the credit bureaus and collection agencies, and get the best results for their clients. Credit repair is similar to many other services that require a high level of expertise such as income tax preparation or legal services. The average consumer doesn't have the expertise to search for errors, inaccuracies, violations and successfully remove negative items. Also, when you dispute online, only a limited amount of information can be submitted, which generally works against you. Hiring a credit repair company may be your best option.
What Is The Purpose Of Credit Monitoring? Credit monitoring provides us with your data from all three major credit bureaus for the initial Credit Audit & Analysis, and also for your monthly status updates. A credit monitoring service is required throughout the credit repair process. After you set up your account, the service provider will bill you separately. Since credit monitoring usually provides additional benefits such as identity theft protection, it is recommended that you maintain this after your credit repair process has been completed.
Do You Recommend A Preferred Credit Monitoring Service? Yes, Credit Hero Score imports data from all 3 credit bureaus and the monthly subscription price is very reasonable. If you already have a 3-bureau credit monitoring subscription with Credit Hero Score or another credit monitoring service, we will let you know whether we can use your existing service. Since we review all 3 credit bureaus on a monthly basis, Credit Karma, the Experian App and other 1-bureau credit score providers do not meet our requirements.
Is Credit Repair Legal? Yes! The Fair Credit Reporting Act (FCRA) is federal legislation that allows consumers to hire a credit repair company and benefit from our expertise. We empower you to achieve Your Best Credit Score with proven strategies that align with your personal goals. We get amazing results that change lives.
Can You Help Me Learn More About My Credit Reports? Yes! Knowledge is power and Credit 101 will give you a very good foundation. Your credit score indicates your credit worthiness, financial reputation and potential risk to lenders. Learn how credit scores work and turn denials into approvals.
Can This Program Work For Me? Yes! Credit Repair Tips includes several steps that successsful clients follow, along with our recommendations to keep your scores from dropping.
After Disputing The Negative Items On My Credit Report, Can You Recommend Other Ways To Increase My Credit Score? Yes! After your negative items have been disputed, Build Good Credit with our recommended strategies.
Is Credit Repair & Financial Coaching Affordable? Yes! We offer Payment Plans to fit your budget. Discounts are available.
Can I Refer Other People That Might Also Be Interested In Repairing Their Credit? Yes! Sign up for our Referral Bonus program. Earn money that can be used towards your credit repair program or simply consider it "extra income" each month.
Will I Have Access To Updates On My Account? Yes, after completing your enrollment, you will have 24/7 access to our Client & Affiliate Portal to review the progress that is being made on your account. If you have questions about your monthly results, please call us at the phone number that was provided during enrollment or email us at ClientSuccess@FinancialOvercomers.com.
Does Your Company Comply With The Federal and State Guidelines For Your Industry? Yes, we maintain full compliance with the Credit Repair Organizations Act (CROA).
Do You Process Credit Sweeps? No, credit sweeps are illegal unless you were a victim of identlty theft and every account on your credit report is a fraudulent account.
Do You Assist With Identity Theft? No, if you are a victim of identity theft, it is crucial to protect your finances and remove fraudulent accounts. If you have a credit monitoring service, contact them immediately. Credit Hero Score is our most popular credit monitoring service, and it's highly recommended to maintain this account after your credit repair process has been completed since identity theft can happen at any time. If you are a victim of identity theft but you don't have a credit monitoring service, you can also contact the three major credit bureaus (Equifax, Experian, or TransUnion), consider hiring a lawyer or search for general information on the internet.
Can Your Company Help If A Creditor Sues Me? No, we do not provide legal services. We recommend contacting your creditor to work out a payment plan or contacting a lawyer to resolve any issues.
Why Are Your Results More Effective? We have experience working with creditors and credit bureaus and we've also gained a superb knowledge of credit scoring. We have invested a great deal of time learning the laws that will help us remove negative information from your report, which enables us to offer you a flawless, money back guarantee. In many instances, we are able to successfully remove negative items simply by applying the Fair Credit Reporting Act (FCRA) during the dispute process. In other instances, other strategies are taken into consideration. Therefore, it may take time to see results, depending on the circumstances.
What is your 100% Money Back Guarantee? While your credit monitoring service is active during credit repair and financial coaching, updated credit reports will be available every 30 days. You are entitled to a 100% refund on all payments if:
- You have negative items on your credit report at the time of signing up
- You have not used a credit-consulting agency nor attempted to repair your credit within two years prior to signing up
- You have retained and paid for services for at least 6 months
- You submit all requested documentation within five (5) business days
- The credit bureaus do not remove any of the negative items that were worked on
- Your credit scores do not improve after using any of our recommended strategies
Request your FREE CONSULTATION today. This is the quickest way to get your questions answered. You will have 3 business days to decide whether we are the right company for you. If not, you have the option to cancel with no obligation.
You may also email us at Enrollment@FinancialOvercomers.com. Our goal is to reply within 1-2 business days during regular business hours. NOTE: If you send an Email, please check your Spam folder if you do not receive a reply in your Inbox.
To remain compliant with federal and state telemarketing laws, our Client Success phone number is only provided to individuals that have requested a FREE consultation. Sign up today!
Frequently Asked Questions
The Fair Credit Reporting Act
allows credit repair companies to act on your behalf |
Credit repair and financial coaching
include strategies to increase your credit score |
Request a FREE Credit Assessment
and a FREE Consultation today |
